Many aspiring or certified Salesforce Administrators, particularly those transitioning from non-technical backgrounds, struggle to apply their knowledge to real-world business challenges., While Salesforce certification programs equip them with foundational skills, they often lack the hands-on technical project experience and soft skills needed to navigate complex organisational environments.                                                                                This knowledge gap stems from the limited exposure to real-life problems and the absence of opportunities to work on live projects during their training. Additionally, organisations rarely share their internal processes or systems externally, further restricting knowledge transfer.                          As a result, these professionals face difficulties in job interviews, daily Salesforce management tasks, and meeting business expectations. This not only impacts their confidence and growth but also leads companies to rely on external consultants for expertise—undermining the potential of in-house Salesforce Administrators.